Boutique Sales Associate — Elevate Customer Experience

Leap Inc; Los Angeles (CA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Bonus eligible

Medical, dental, and vision benefits (

401(k)

PTO accrual

Employee discount and wardrobe allot

Job summary

Leap Inc is seeking a passionate Sales Associate for our Melrose Ave boutique, opening October 2026. You will build authentic customer connections, share the brand story, and provide personalized recommendations to create memorable shopping experiences.

You will support daily sales initiatives, maintain store standards, and collaborate with teammates to deliver service-driven excellence. The role may include opening/closing duties and keyholder responsibilities.

Qualifications

• Previous retail, hospitality, or customer-facing experience preferred.
• Passion for creating exceptional customer experiences and building authentic connections.
• Strong communication skills with the ability to engage a diverse range of customers.
• Ability to learn product knowledge and confidently share brand stories.
• Team-oriented mindset with a willingness to support store priorities and collaborate with others.
• Ability to take ownership of assigned store responsibilities, including opening/closing procedures and keyholder duties as needed.
• Dependable, adaptable, and comfortable working in a fast-paced retail environment.
• Flexible availability, including days, evenings, weekends, holidays, and peak retail periods.
• Ability to actively work on the sales floor, including standing, walking, and lifting up to 50 lbs.
• Must be at least 18 years of age.

Responsibilities

• Deliver an exceptional customer experience through authentic engagement, active listening, and personalized recommendations.
• Drive sales through proactive customer engagement and strong selling behaviors.
• Develop product knowledge to educate customers, share brand stories, and build purchase confidence.
• Assist customers throughout their shopping journey, from initial engagement through checkout.
• Maintain a customer-ready environment by supporting visual merchandising, replenishment, cleanliness, and store presentation.
• Assist with inventory tasks, shipment processing, and daily operational priorities.
• Complete opening and closing procedures, keyholder responsibilities, and assigned operational tasks as needed.
• Follow company policies, procedures, and brand standards to ensure a consistent store experience.
• Collaborate with teammates and leadership to achieve store goals and a positive team environment.

Skills

Customer service

Sales experience

Product knowledge

Communication skills

Team collaboration

Job description

Leap Inc is seeking a passionate Sales Associate for our Melrose Ave boutique, opening October 2026. You will build authentic customer connections, share the brand story, and provide personalized recommendations to create memorable shopping experiences.

You will support daily sales initiatives, maintain store standards, and collaborate with teammates to deliver service-driven excellence. The role may include opening/closing duties and keyholder responsibilities.