Brand & Delivery Specialist — Perishables

Boar's Head Brand; Woburn (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

ServSafe certification

Deli Operations training

Safe Driver training

Job summary

Boar's Head Brand is seeking a Brand Specialist to develop new customer relationships and maintain service levels for retail and food service customers. Responsibilities include deliveries, warehouse operations, in-store activities, and occasional weekend work to support customer needs.

The role emphasizes excellent customer service, independence, and teamwork, with a flexible schedule. Required are strong communication, basic math, and driving capability to service accounts.

Qualifications

• High school diploma or equivalent, including basic math and reasoning.
• Ability to speak and read English.
• 1+ years of experience as a Brand Associate or three years of experience in customer service, sales, warehouse, or similar role.
• Successful mastery of Brand Associate essential functions and requirements.
• Valid driver’s license and clean driving record.
• Basic computer skills.

Responsibilities

• Check-in delivered goods with a customer representative.
• Complete bi-weekly customer inventory.
• Create bi-weekly orders based on established inventory levels.
• Pull credits, create memos, and issue customer credits.
• Complete merchandising resets and cross-merchandising opportunities.
• Provide 1-on-1 training with customer employees on service, product knowledge, and slicing techniques.
• Complete assigned Go-Spot-Check missions.
• Deliver perishable goods to customers.
• Monitor truck maintenance schedule and coordinate maintenance.
• Cultivate relationships with deli management to address needs and opportunities.
• Assist with additional activities or special projects as assigned.

Skills

Customer service

English proficiency

Basic math

Driver's license

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Boar's Head Brand is seeking a Brand Specialist to develop new customer relationships and maintain service levels for retail and food service customers. Responsibilities include deliveries, warehouse operations, in-store activities, and occasional weekend work to support customer needs.

The role emphasizes excellent customer service, independence, and teamwork, with a flexible schedule. Required are strong communication, basic math, and driving capability to service accounts.