Brand Delivery & Merchandising Specialist

Boar's Head Brand; Spokane (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

Boar's Head Brand is seeking a Brand Specialist to develop relationships with new and existing customers, coordinate deliveries, manage warehouse operations, and execute in-store activities for our retail and food service accounts. The role requires a flexible schedule with occasional weekend work.

You will perform itemized check-ins, bi-weekly inventories, order creation, credits, merchandising resets, and on-site training with customer teams.

Qualifications

• High school diploma or equivalent, basic math and reasoning.
• Ability to speak and read English.
• 1+ years of experience as a Brand Associate or three years of experience in customer service, sales, warehouse, or similar role.
• Valid driver’s license and clean driving record.
• Basic computer skills.

Responsibilities

• Itemized check-in of delivered goods with a customer representative.
• Complete bi-weekly customer inventory.
• Create bi-weekly orders based on established inventory levels.
• Pull credits, create out-of-date memos, and issue customer credits.
• Complete merchandising resets and recommend opportunities for cross-merchandising.
• Complete 1-on-1 training with customer employees, including exceptional customer service, product knowledge, product pairings, slicing technique, etc.
• Complete assigned Go-Spot-Check missions.
• Delivery of perishable goods to customers.
• Monitor truck maintenance schedule and coordinate necessary maintenance.
• Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges.
• Complete additional activities or special projects as assigned.

Education

High school diploma or equivalent

Job description

Boar's Head Brand is seeking a Brand Specialist to develop relationships with new and existing customers, coordinate deliveries, manage warehouse operations, and execute in-store activities for our retail and food service accounts. The role requires a flexible schedule with occasional weekend work.

You will perform itemized check-ins, bi-weekly inventories, order creation, credits, merchandising resets, and on-site training with customer teams.