Brand Specialist: In-Store Merchandising & Deli Training Pro

Boar's Head Brand; Waipahu (HI); On-site; USD 42,000 - 64,000; Full time

Job summary

Boar's Head Brand in Hawaii is seeking a Brand Specialist to build new customer relationships while maintaining service levels for our retail and food service clients. You will handle customer deliveries, warehouse ops, and in-store activities, with a flexible schedule including occasional weekend work.

The role emphasizes excellent customer service and ability to work independently or as part of a team, requiring strong communication, basic math, a valid driver’s license, and proficiency with

Qualifications

• Customer service excellence for retail and food service customers.
• Must be able to communicate in English and perform basic math.
• Strong teamwork and independent work capability.
• Valid driver’s license and clean driving record are required.

Responsibilities

• Itemized check-in of delivered goods with a customer representative
• Bi-weekly customer inventory
• Create bi-weekly orders based on established inventory levels
• Pull credits, create out-of-date memos, and issue customer credits
• Merchandising resets and recommend opportunities for cross-merchandising
• 1-on-1 training with customer employees, including exceptional customer service, product knowledge, product pairings, slicing technique, etc.
• Go-Spot-Check missions
• Delivery of perishable goods to customers
• Monitor truck maintenance schedule and coordinate necessary maintenance
• Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges
• Complete additional activities or special projects as assigned

Skills

Customer service

English language

Basic math and reasoning

Basic computer skills

Education

High school diploma or equivalent

Job description

Boar's Head Brand in Hawaii is seeking a Brand Specialist to build new customer relationships while maintaining service levels for our retail and food service clients. You will handle customer deliveries, warehouse ops, and in-store activities, with a flexible schedule including occasional weekend work.

The role emphasizes excellent customer service and ability to work independently or as part of a team, requiring strong communication, basic math, a valid driver’s license, and proficiency with