Brand & Customer Experience Associate — Fashion Retail

Gap Inc.; Cedar Falls (IA); Vor Ort; USD 17.000 - 21.000; Vollzeit

Benefits dieser Stelle

Merchandise discount

Flexible schedule

Paid time off

Zusammenfassung

Old Navy is hiring a full-time Brand Associate to bring the brand to life for customers and provide outstanding service across in-store and omnichannel channels. You will educate customers on products, drive sales, and collaborate with leadership to deliver a best-in-class experience.

The role requires strong communication, adaptability, and a customer-first mindset, with the ability to work a flexible schedule including holidays, evenings, and weekends in a fast-paced retail environment.

Qualifikationen

• Customer-focused service provider both on and off the sales floor to help deliver an exceptional experience.
• Good communication with customers and team to meet goals.
• Willingness to work a flexible schedule including holidays, evenings, weekends.
• Able to operate retail technology and lift up to 30 lbs.

Aufgaben

• Consistently treat customers and employees with respect to contribute to a positive work environment.
• Promote loyalty by educating customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance customer experience using omnichannel offerings.
• Support sales floor, fitting room, cash wrap, back of house as required.
• Maintain a neat, clean and organized work center.

Kenntnisse

Customer service

Communication

Flexibility

Team player

Tools

POS system

Jobbeschreibung

Old Navy is hiring a full-time Brand Associate to bring the brand to life for customers and provide outstanding service across in-store and omnichannel channels. You will educate customers on products, drive sales, and collaborate with leadership to deliver a best-in-class experience.

The role requires strong communication, adaptability, and a customer-first mindset, with the ability to work a flexible schedule including holidays, evenings, and weekends in a fast-paced retail environment.