Brand & Content Operations Manager

ICP; Atlanta (GA); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Generous paid time off

Competitive medical, dental, and vision benefits

Mental health support

Job summary

A global leader in Content Operations is seeking a dedicated Operations Manager in Atlanta to oversee client-facing work and deliver high-quality services. This role requires 5-7 years in operations or project management, along with a BA/BS degree. The ideal candidate will have strong communication skills and a passion for continuous improvement. Responsibilities include managing operations, driving process enhancements, and ensuring client satisfaction. The position emphasizes a culture of curiosity, inclusivity, and trust. Competitive benefits and hybrid work options are offered.

Qualifications

• 5-7 years' experience in Operation or Project Management.
• Experience in a client-facing agency or consulting role.
• Proficiency in project management software and Excel.

Responsibilities

• Manage client-facing work and ensure quality delivery.
• Drive process improvements across various projects.
• Communicate with internal and client stakeholders.

Skills

Operations management

Project management

Client communication

Process optimization

Attention to detail

Agile methodology

Strategic thinking

Education

BA/BS

Tools

Project Management Software

Microsoft Excel

Digital Asset Management (DAM)

Job description

A global leader in Content Operations is seeking a dedicated Operations Manager in Atlanta to oversee client-facing work and deliver high-quality services. This role requires 5-7 years in operations or project management, along with a BA/BS degree. The ideal candidate will have strong communication skills and a passion for continuous improvement. Responsibilities include managing operations, driving process enhancements, and ensuring client satisfaction. The position emphasizes a culture of curiosity, inclusivity, and trust. Competitive benefits and hybrid work options are offered.