Audio Tech Operations Lead - Customer & Biz Growth

Bose Corporation; Atlanta (GA); On-site; USD 135,000 - 185,625; Full time

Benefits offered by this job

Bonus programs

Comprehensive health and welfare benefits

401(k) plan

Generous employee discount

Job summary

A leading audio technology company is seeking a Customer & Business Operations Manager in Atlanta, GA. This full-time role involves leading the design and development of customer-facing processes, coordinating with internal teams, and managing multiple projects. Candidates should possess strong project management skills with at least 5 years of experience. The position offers competitive compensation in the range of $135,000-$185,625 along with comprehensive benefits and a collaborative work environment.

Qualifications

• 5+ years of experience in project management or implementation roles.
• Strong understanding of project management methodologies (e.g., Agile, Waterfall).
• Ability to manage multiple projects simultaneously and meet deadlines.

Responsibilities

• Lead the design and development of customer facing processes from contracting through support.
• Develop and maintain detailed project plans, timelines, and status reports.
• Coordinate with internal teams to ensure alignment and successful project execution.

Skills

Project management

Problem-solving

Excellent communication

Interpersonal skills

Attention to detail

Education

Bachelor’s degree in Business, Engineering, Information Technology

Tools

MS Project

JIRA

HubSpot

SharePoint

Confluence

Job description

A leading audio technology company is seeking a Customer & Business Operations Manager in Atlanta, GA. This full-time role involves leading the design and development of customer-facing processes, coordinating with internal teams, and managing multiple projects. Candidates should possess strong project management skills with at least 5 years of experience. The position offers competitive compensation in the range of $135,000-$185,625 along with comprehensive benefits and a collaborative work environment.