Brand Concierge | Luxury Sales Support

Tapestry, Inc.; King of Prussia (PA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Commuter benefits

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in King of Prussia, PA to help drive the store's success and efficiency. You will greet clients warmly, provide personalized assistance, and support the flow of product from receipt to point of sale, maintaining accurate cash wrap and stockroom standards.

You will act as a brand ambassador in the local market, assist with social media engagement, and collaborate with the team to meet busy periods while upholding loss prevention guidelines and a high

Qualifications

• 1+ year of retail experience, preferably luxury or fashion.
• Knowledge of cash register systems and basic computer skills.
• Strong English language proficiency and communication.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization; handle cash and media per policy.
• Suggest add-on products, promote gift cards, and collect customer information where allowed.
• Receive, process, and organize shipments and transfers; report discrepancies.
• Manage stock levels, replenish floor, and perform visual merchandising updates.
• Support floor activities, respond to customer requests, and cooperate with team.

Skills

Retail experience

Cash handling

Customer service

English proficiency

Education

Combination of education and experience

Tools

POS systems

iPad/Mobile POS

Job description

Coach is seeking a Sales Support Associate in King of Prussia, PA to help drive the store's success and efficiency. You will greet clients warmly, provide personalized assistance, and support the flow of product from receipt to point of sale, maintaining accurate cash wrap and stockroom standards.

You will act as a brand ambassador in the local market, assist with social media engagement, and collaborate with the team to meet busy periods while upholding loss prevention guidelines and a high