Brand Associate: Omni-Channel Fashion & Flexible Hours

Old Navy; Lompoc (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) match

Employee stock purchase plan

Medical, dental, vision

Job summary

Old Navy Brand Associate role focuses on bringing the brand to life for customers through excellent service and product knowledge. You educate, inform, inspire, and help customers wardrobe themselves, collaborating with leadership to deliver an omni-channel shopping experience.

You will engage customers, support store operations, and maintain a neat, welcoming environment while contributing to store goals in a fast-paced, inclusive team setting.

Qualifications

• Customer service mindset and communication skills.
• Ability to work in a fast-paced retail environment.
• Comfort with using retail technology.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Job description

Old Navy Brand Associate role focuses on bringing the brand to life for customers through excellent service and product knowledge. You educate, inform, inspire, and help customers wardrobe themselves, collaborating with leadership to deliver an omni-channel shopping experience.

You will engage customers, support store operations, and maintain a neat, welcoming environment while contributing to store goals in a fast-paced, inclusive team setting.