Brand Associate: Flexible Schedule & Omni-Channel Fashion

Old Navy; Anchorage (AK); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical, dental, vision insurance

Life insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers by delivering exceptional service and product knowledge. You’ll educate shoppers on loyalty programs and use omnichannel tools to enhance the shopping experience, while collaborating with leadership to reach store goals.

You’ll participate across the sales floor, fitting rooms, and cash wrap, maintaining a welcoming environment and supporting efficient operations. A passion for retail and customer care is essential.

Qualifications

• Strong customer service skills and the ability to engage with customers.
• Excellent communication with customers and team members.
• Understanding of retail operations and store standards.

Responsibilities

• Engage with customers and provide excellent service to support brand loyalty.
• Educate customers about loyalty programs and store offerings.
• Drive sales through suggestive selling and use of omnichannel features.
• Support sales floor, fitting rooms, cash wrap, and back-of-house operations as needed.
• Maintain a neat, clean, and organized work area.
• Handle customer interactions professionally and resolve issues promptly.
• Follow operational processes efficiently and accurately.

Skills

Customer service

Communication

Retail knowledge

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers by delivering exceptional service and product knowledge. You’ll educate shoppers on loyalty programs and use omnichannel tools to enhance the shopping experience, while collaborating with leadership to reach store goals.

You’ll participate across the sales floor, fitting rooms, and cash wrap, maintaining a welcoming environment and supporting efficient operations. A passion for retail and customer care is essential.