Brand Associate: Fashion Retail, Flexible Hours & Perks

Old Navy; Knoxville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Old Navy is hiring a Brand Associate to bring our family-friendly fashion to life in-store. You will educate customers, support sales through product knowledge, and participate in delivering an exceptional omni-channel shopping experience.

As a team member, you’ll help with loyalty programs, operate across departments, and maintain a neat, welcoming store environment. The role requires flexibility, strong communication, and a customer-first mindset.

Qualifications

• Must be at least 16 years old.
• Legally authorized to work in the United States.
• No visa sponsorship required to work in the United States.
• Willing to learn and use technology tools (mobile devices, apps, registers).
• Available to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Interact with customers to deliver a friendly, helpful shopping experience.
• Educate customers about loyalty programs and promotions.
• Drive sales through suggestive selling and product knowledge.
• Support customers across all channels using omnichannel tools.
• Meet personal goals aligned with store performance targets.
• Assist on sales floor, fitting room, cash wrap, and back-of-house as needed.
• Keep work areas neat, organized, and safe.
• Handle customer inquiries and returns professionally.
• Execute store procedures efficiently and accurately.

Skills

Customer service

Communication

Teamwork

Sales skills

Flexibility

Tools

POS system

Job description

Old Navy is hiring a Brand Associate to bring our family-friendly fashion to life in-store. You will educate customers, support sales through product knowledge, and participate in delivering an exceptional omni-channel shopping experience.

As a team member, you’ll help with loyalty programs, operate across departments, and maintain a neat, welcoming store environment. The role requires flexibility, strong communication, and a customer-first mindset.