Brand Associate: Fashion Retail and Omnichannel

Old Navy; Lee (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Stock purchase plan

Medical insurance

Job summary

Old Navy is hiring Brand Associates in the United States to help bring the brand to life on the sales floor. You will engage with customers, provide excellent service, and use omnichannel tools to help shoppers find outfits that fit their lifestyle.

You’ll educate customers about loyalty programs, support store operations, and collaborate with a team to deliver a best-in-class experience. Flexible scheduling includes evenings, weekends, and holidays.

Qualifications

• Experience in retail or customer service.
• Must be able to learn and use store tech tools.

Responsibilities

• Engage with customers to drive sales using suggestive selling.
• Educate customers about loyalty programs to promote brand loyalty.
• Enhance customer experience using omnichannel offerings.
• Maintain a neat, clean and organized work area and assist across departments.
• Handle customer interactions professionally and resolve issues.

Skills

Customer service

Communication

Retail knowledge

Team player

Flexibility

Tools

Retail technology

Job description

Old Navy is hiring Brand Associates in the United States to help bring the brand to life on the sales floor. You will engage with customers, provide excellent service, and use omnichannel tools to help shoppers find outfits that fit their lifestyle.

You’ll educate customers about loyalty programs, support store operations, and collaborate with a team to deliver a best-in-class experience. Flexible scheduling includes evenings, weekends, and holidays.