Brand Associate - Fashion & Customer Experience

Gap Inc.; Ledgewood (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Stock purchase plan

Health insurance

Job summary

Old Navy in the United States is seeking a Brand Associate to bring the brand to life for customers. You’ll deliver excellent service, educate shoppers about products, and leverage omni-channel tools to create a seamless shopping experience.

You’ll collaborate with store leadership to meet sales goals, promote loyalty programs, and maintain a neat, welcoming environment. Flexibility for varied shifts, including evenings and weekends, is required.

Qualifications

• Strong communication with customers and team members.
• Customer-focused service provider both on and off the sales floor.
• Passionate about retail with ability to thrive in a fast-paced environment.
• Problem solver who seeks continuous improvement and welcomes feedback.
• Flexible scheduling including holidays, evenings, overnights, and weekends.
• Able to maneuver around sales floor, stockroom, and office; lift up to 30 lbs.

Responsibilities

• Consistently treat customers and colleagues with respect to foster a positive work environment.
• Promote loyalty by informing customers about loyalty programs.
• Engage with customers to drive sales and service using suggestive selling.
• Enhance the customer experience with omnichannel options.
• Meet personal goals contributing to store targets and results.
• Support sales floor, fitting room, cash wrap, and back-of-house operations as needed.
• Keep a neat, clean, organized work area.
• Handle customer interactions and returns courteously and professionally.
• Execute store processes efficiently.

Job description

Old Navy in the United States is seeking a Brand Associate to bring the brand to life for customers. You’ll deliver excellent service, educate shoppers about products, and leverage omni-channel tools to create a seamless shopping experience.

You’ll collaborate with store leadership to meet sales goals, promote loyalty programs, and maintain a neat, welcoming environment. Flexibility for varied shifts, including evenings and weekends, is required.