Brand Associate — Elevate Customer Experience & Sales

Gap; Arvin (CA); Sur place; USD 23 000 - 24 000; Plein temps

Avantages offerts par ce poste

Merchandise discount

PTO (Paid Time Off)

Volunteer hours

401(k) plan with company match

Stock purchase plan

Medical, dental, vision and life ins.

Résumé du poste

Gap is seeking a Brand Associate to bring our optimistic American style to life for customers. You’ll deliver excellent service, educate shoppers on products, and leverage omnichannel tools to create a seamless shopping experience.

You’ll work with leadership to meet store goals and contribute to a positive team environment. The role emphasizes customer engagement, product knowledge, and flexible scheduling, including peak periods.

Qualifications

• Customer-focused service mindset and ability to engage with customers.
• Effective communication with customers and team to meet goals.
• Interest in retail and ability to thrive in a fast-paced environment.

Responsabilités

• Consistently treat customers and coworkers with respect.
• Promote loyalty by educating customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance customer experience with omnichannel offerings.
• Aim for personal goals that support store targets.
• Support sales floor, fitting room, cash wrap, back of house as needed.
• Maintain a neat, organized work area.
• Handle customer interactions and returns professionally.
• Execute operational processes efficiently.

Connaissances

Customer service

Sales

Communication

Omnichannel

Outils

Retail technology

POS system

Description du poste

Gap is seeking a Brand Associate to bring our optimistic American style to life for customers. You’ll deliver excellent service, educate shoppers on products, and leverage omnichannel tools to create a seamless shopping experience.

You’ll work with leadership to meet store goals and contribute to a positive team environment. The role emphasizes customer engagement, product knowledge, and flexible scheduling, including peak periods.