Brand Associate — Elevate Customer Experience & Style

Gap; Howell (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

50% merchandise discount across Gap/B&

401(k) plan with company matching

Stock purchase plan

Medical, dental, vision and life保险

Job summary

Gap is seeking a Brand Associate to bring our optimistic American style to life for customers. You will educate, inform and wardrobe customers, providing exceptional service across in-store and omni-channel channels.

Collaborate with leadership to deliver a best-in-class experience while supporting store operations and goals. You are a strong communicator, retail enthusiast, and adaptable team player who thrives in a fast-paced environment.

Qualifications

• Strong communication with customers and team members.
• Customer-focused service provider delivering exceptional in-store experience.
• Passion for retail and ability to thrive in a fast-paced environment.
• Problem solver who learns quickly and acts on feedback.
• Flexible schedule including holidays, evenings, weekends.
• Able to use retail technology on the sales floor.
• Able to maneuver around sales floor, stockroom and office; lift up to 30 lbs.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Communication

Customer service

Retail knowledge

Team collaboration

Problem solving

Flexibility

Retail technology

Lifting up to 30 lbs

Job description

Gap is seeking a Brand Associate to bring our optimistic American style to life for customers. You will educate, inform and wardrobe customers, providing exceptional service across in-store and omni-channel channels.

Collaborate with leadership to deliver a best-in-class experience while supporting store operations and goals. You are a strong communicator, retail enthusiast, and adaptable team player who thrives in a fast-paced environment.