Brand Associate: Elevate Customer Experience

Gap; Nags Head (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discount

PTO

401(k) matching

Stock purchase plan

Insurance

Job summary

Gap is seeking a Brand Associate to bring our optimistic American style to life for customers. You will engage with shoppers, guide product knowledge, and educate on loyalty programs, delivering a best-in-class omni-channel experience across sales floor and fitting room areas.

You’ll collaborate with team leaders to meet store goals, maintain a neat space, handle transactions at the cash wrap, and support back-of-house operations as needed. This role offers growth within a iconic American brand.

Qualifications

• Customer service orientation with a focus on the shopper experience.
• Ability to explain loyalty programs and promotions clearly.
• Comfort with using retail technology and POS systems.

Responsibilities

• Engage with customers to drive sales and deliver service.
• Educate customers about loyalty programs and features.
• Support omni-channel shopping experience and operations.
• Maintain a neat, organized sales floor and assist with back-of-house tasks.

Skills

Customer service

Communication

Sales

Flexible schedule

Teamwork

Education

High school diploma or GED

Tools

POS system (retail)

Job description

Gap is seeking a Brand Associate to bring our optimistic American style to life for customers. You will engage with shoppers, guide product knowledge, and educate on loyalty programs, delivering a best-in-class omni-channel experience across sales floor and fitting room areas.

You’ll collaborate with team leaders to meet store goals, maintain a neat space, handle transactions at the cash wrap, and support back-of-house operations as needed. This role offers growth within a iconic American brand.