Brand Associate — Elevate Fashion Retail & Customer Experience

Old Navy; Lutz (FL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Health insurance

Job summary

Old Navy is hiring a FT Brand Associate to bring our brand to life on the sales floor. You will deliver excellent customer service, educate shoppers, and drive sales through product knowledge and loyalty programs.

You’ll collaborate with leadership to provide a best-in-class experience across in-store and digital channels. Ideal candidates thrive in a fast-paced retail environment, enjoy helping others, and are flexible to work evenings, weekends, and holidays.

Qualifications

• Excellent communication with customers and team.
• Customer-focused and service driven.
• Passionate about retail in a fast-paced environment.
• Willing to work flexible schedules including holidays, evenings, and weekends.

Responsibilities

• Engage customers to drive sales using suggestive selling.
• Educate customers about loyalty programs.
• Provide an omnichannel customer experience.
• Support sales floor, fitting room, cash wrap, back of house as needed.
• Maintain a neat, organized work center.
• Handle customer interactions courteously and professionally.
• Execute operational processes efficiently.

Skills

Communication

Customer service

Retail passion

Problem solving

Flexibility

Retail tech

Lifting ability

Job description

Old Navy is hiring a FT Brand Associate to bring our brand to life on the sales floor. You will deliver excellent customer service, educate shoppers, and drive sales through product knowledge and loyalty programs.

You’ll collaborate with leadership to provide a best-in-class experience across in-store and digital channels. Ideal candidates thrive in a fast-paced retail environment, enjoy helping others, and are flexible to work evenings, weekends, and holidays.