Brand Associate: Elevate Customer Experience & Style

Banana Republic; Town of Victor (NY); On-site; USD 22,041 - 23,419; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Medical, dental, vision and life ins

Job summary

Banana Republic is looking for a Brand Associate in New York to bring our story to life for customers. You will educate, inspire, and wardrobe customers while collaborating with leadership to deliver an omni-channel experience across in-store and online touchpoints.

Join us to empower shoppers with product knowledge, seasonal styling, and exceptional service. Competitive hourly pay, benefits, and a fast-paced retail environment await in this dynamic role.

Qualifications

• Engage with customers to provide exceptional service and build brand loyalty.
• Able to educate customers about loyalty programs and products.
• Comfort working across in-store and online channels to enhance the customer experience.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting rooms, cash wrap, back of house as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail knowledge

Omni-channel

Tools

POS system

Job description

Banana Republic is looking for a Brand Associate in New York to bring our story to life for customers. You will educate, inspire, and wardrobe customers while collaborating with leadership to deliver an omni-channel experience across in-store and online touchpoints.

Join us to empower shoppers with product knowledge, seasonal styling, and exceptional service. Competitive hourly pay, benefits, and a fast-paced retail environment await in this dynamic role.