Brand Associate: Elevate Customer Experience & Style

Banana Republic; New York (NY); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) plan

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Job summary

Banana Republic in New York is seeking a Brand Associate to bring the brand to life for customers and deliver a best-in-class, omni-channel experience. You will educate, inform and wardrobe customers, collaborate with leaders, and connect through exceptional service across store and digital channels.

You are a strong communicator with a passion for retail, able to adapt to a fast-paced environment and solve problems while learning new tech tools used in day-to-day operations.

Qualifications

• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require current or future employment visa sponsorship to work in the United States.
• Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.
• Be available to work a flexible schedule based on business needs, including evenings, weekends, and holidays, with or without reasonable accommodation.
• Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail knowledge

Problem solving

Tech adaptivity

Job description

Banana Republic in New York is seeking a Brand Associate to bring the brand to life for customers and deliver a best-in-class, omni-channel experience. You will educate, inform and wardrobe customers, collaborate with leaders, and connect through exceptional service across store and digital channels.

You are a strong communicator with a passion for retail, able to adapt to a fast-paced environment and solve problems while learning new tech tools used in day-to-day operations.