Brand Associate — Omnichannel Sales & Customer Experience

Athleta; San Jose (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off (PTO)

401(k) with company matching

Volunteer hours

Employee stock purchase plan

Job summary

Athleta in San Jose is seeking a Brand Associate to bring the brand to life for customers, educate about products, and deliver a best-in-class omni-channel experience.

You'll engage customers, drive loyalty, and ensure a positive shopping atmosphere while collaborating with leadership and supporting store operations. Flexible schedule including holidays, evenings, weekends is expected.

Qualifications

• Excellent communication and interpersonal skills.
• Customer-focused service orientation in retail.
• Ability to work flexible schedule including holidays and weekends.

Responsibilities

• Consistently treat customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about loyalty programs.
• Drive sales and service using suggestive selling across omni-channel offerings.
• Support sales floor, fitting room, cash wrap and back-of-house operations as required.
• Maintain a neat, clean and organized work center.

Skills

Communication

Customer service

Teamwork

Sales skills

Tools

POS System

Job description

Athleta in San Jose is seeking a Brand Associate to bring the brand to life for customers, educate about products, and deliver a best-in-class omni-channel experience.

You'll engage customers, drive loyalty, and ensure a positive shopping atmosphere while collaborating with leadership and supporting store operations. Flexible schedule including holidays, evenings, weekends is expected.