Brand Associate: Elevate Customer Experiences & Loyalty

Banana Republic; Dallas (TX); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) plan with company matching

Employee stock purchase plan

Health insurance

Dental insurance

Vision insurance

Job summary

Banana Republic in Dallas is seeking a Brand Associate to bring the brand to life for customers. You’ll educate customers about products and use your knowledge to inform, inspire and wardrobe the customer.

Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach. Seeking a good communicator who thrives in a fast-paced retail environment and is passionate about retail.

Qualifications

• Customer-focused service provider on and off the sales floor.
• Thrives in a fast-paced retail environment.
• Problem solver open to feedback and continuous improvement.
• Willing to work a flexible schedule including holidays, evenings and weekends.

Responsibilities

• Treat all customers and employees with respect to contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail experience

Flexibility

Physical stamina

Job description

Banana Republic in Dallas is seeking a Brand Associate to bring the brand to life for customers. You’ll educate customers about products and use your knowledge to inform, inspire and wardrobe the customer.

Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach. Seeking a good communicator who thrives in a fast-paced retail environment and is passionate about retail.