Brand Associate: Elevate Customer Experience

Athleta; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical/dental/vision insurance

Job summary

Athleta is seeking a Brand Associate to bring our brand to life for customers on the sales floor and across channels. You’ll deliver an exceptional service experience, educate customers about products and loyalty programs, and collaborate with leadership to drive sales and store goals.

You're a good communicator, retail-focused, and comfortable with omni-channel tools. You’ll thrive in a fast-paced environment, be flexible with shifts, and help maintain a neat, welcoming store and stockroom.

Qualifications

• Excellent customer service and communication skills.
• Ability to work in a fast-paced retail environment.
• Comfortable using retail technology and omni-channel tools.

Responsibilities

• Provide excellent customer service to drive loyalty and sales.
• Educate customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance omni-channel customer experience.
• Support store operations to meet goals.
• Maintain a neat, clean, and organized work area.
• Handle customer interactions professionally.
• Execute operational processes efficiently.

Skills

Good communicator

Customer-focused

Retail

Problem solver

Flexible schedule

Tech-savvy

Job description

Athleta is seeking a Brand Associate to bring our brand to life for customers on the sales floor and across channels. You’ll deliver an exceptional service experience, educate customers about products and loyalty programs, and collaborate with leadership to drive sales and store goals.

You're a good communicator, retail-focused, and comfortable with omni-channel tools. You’ll thrive in a fast-paced environment, be flexible with shifts, and help maintain a neat, welcoming store and stockroom.