Brand Associate: Customer Experience & Style Leader

Old Navy; Fort Lauderdale (FL); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off (PT0)

Volunteer hours

401(k) match

Employee stock purchase plan

Medical, dental, vision insurance

Job summary

Old Navy is hiring a Brand Associate to bring our playful fashion brand to life for customers. You’ll educate shoppers on products, promotions, and loyalty programs, while delivering a seamless omni-channel experience.

The role requires strong communication, a customer-focused mindset, and the ability to thrive in a fast-paced retail environment. As part of a collaborative team, you’ll support sales, fitting rooms, and cash wrap, maintain store standards, and contribute to meeting store and

Qualifications

• Candidates must provide excellent customer service and build brand loyalty.
• Strong communication skills for team and customer interactions.
• Passion for retail and fashion, with a positive, engaging attitude.
• Willingness to work a flexible schedule including evenings, weekends, and holidays.
• Comfort with using retail tech and point-of-sale systems.

Responsibilities

• Engage with customers to deliver a best-in-class experience across channels.
• Educate customers on products, promotions, and loyalty programs.
• Assist with product knowledge and store presentation.
• Support sales floor, fitting rooms, cash wrap, and stockroom as needed.
• Maintain a clean, organized work area and handle interactions professionally.
• Contribute to achieving store goals and personal performance targets.

Skills

Customer service

Communication

Retail passion

Flexible schedule

Tech savvy

Job description

Old Navy is hiring a Brand Associate to bring our playful fashion brand to life for customers. You’ll educate shoppers on products, promotions, and loyalty programs, while delivering a seamless omni-channel experience.

The role requires strong communication, a customer-focused mindset, and the ability to thrive in a fast-paced retail environment. As part of a collaborative team, you’ll support sales, fitting rooms, and cash wrap, maintain store standards, and contribute to meeting store and