Brand Ambassador & Retail Team Lead — Growth & Ops

Coach; Petaluma (CA); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Brand Ambassador in Petaluma, CA to energize the sales floor, embody Coach values, and deliver an exceptional customer experience. You will lead store initiatives and help the team achieve sales targets while maintaining high standards of service.

You will collaborate with team members, assist in recruiting and training as needed, and analyze sales data to optimize performance and customer engagement.

Qualifications

• 1+ years of equivalent experience in managing retail space at the Lead Supervisor level.
• Ability to lift up to 50 pounds on the sales floor as needed.

Responsibilities

• Maintains leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Serves as a Brand Ambassador embodying Coach values and increasing brand awareness.
• Leads implementation of Company initiatives and supports store operations to achieve goals.
• Monitors and analyzes sales data to identify trends and improve store performance.
• Supports recruiting, interviewing, and training of team members.
• Provides feedback to improve individual and team performance while enforcing policies.

Skills

Retail leadership

Customer service

Team collaboration

Recruiting & training

Job description

Coach is seeking a Brand Ambassador in Petaluma, CA to energize the sales floor, embody Coach values, and deliver an exceptional customer experience. You will lead store initiatives and help the team achieve sales targets while maintaining high standards of service.

You will collaborate with team members, assist in recruiting and training as needed, and analyze sales data to optimize performance and customer engagement.