Brand Ambassador Lead — Retail Growth & Team Development

Tapestry, Inc.; Dallas (TX); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Brand Ambassador to lead on the sales floor, delivering exceptional customer experiences and embodying Coach values while driving store performance. This role supports initiatives, helps train teammates, and contributes to a high-energy, inclusive store environment in Dallas.

You will analyze sales trends, promote Coach principles, and help ensure policy compliance, while building strong customer relationships and teamwork across the store.

Qualifications

• 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level.
• Ability to lift at least 25 lbs regularly and up to 50 lbs occasionally.
• Physical tasks on the sales floor as needed.

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Leads implementation of Company initiatives and supports full operation of the business.
• Monitors and analyzes sales data to identify trends and improve store performance.
• Supports recruiting, interviewing, performance evaluation, and training as needed.
• Ensures compliance with Company policies and store procedures.

Skills

Leadership

Customer service

Sales targets

Job description

Coach is seeking a Brand Ambassador to lead on the sales floor, delivering exceptional customer experiences and embodying Coach values while driving store performance. This role supports initiatives, helps train teammates, and contributes to a high-energy, inclusive store environment in Dallas.

You will analyze sales trends, promote Coach principles, and help ensure policy compliance, while building strong customer relationships and teamwork across the store.