Brand Ambassador Lead & Team Coach

Tapestry, Inc.; Deer Park (OH); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Brand Ambassador to maintain a strong leadership presence on the sales floor, drive sales targets, and deliver exceptional customer experiences. You will embody Coach values, support store operations, and lead initiatives across recruiting, training, and performance management.

On the job, you will monitor sales trends, provide actionable insights to improve store performance, and foster an inclusive team culture that aligns with our brand standards and policies.

Qualifications

• 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
• Leads implementation of Company initiatives and support full operation of the business
• Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance
• Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed
• Provides feedback and guidance to improve individual performance and ensures policy compliance

Skills

Leadership

Sales targets

Customer experience

Team development

Interviewing

Performance evaluation

Feedback

Policy compliance

Conflict resolution

HR support

Job description

Coach is seeking a Brand Ambassador to maintain a strong leadership presence on the sales floor, drive sales targets, and deliver exceptional customer experiences. You will embody Coach values, support store operations, and lead initiatives across recruiting, training, and performance management.

On the job, you will monitor sales trends, provide actionable insights to improve store performance, and foster an inclusive team culture that aligns with our brand standards and policies.