Brand Ambassador — Customer Experience & Fashion Advocate

Brobston Group; Smithfield (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Ralph Lauren is seeking Brand Ambassadors to deliver a personalized shopping experience and uphold premium RL standards in our Smithfield, NC store. You will engage customers, share product knowledge, and help drive sales to meet service and performance goals.

Ideal candidates bring retail experience, strong communication, and a flexible schedule including evenings and weekends. Join a team committed to inclusivity and exceptional service.

Qualifications

• Retail experience in a high-volume or premium brand environment.
• Strong communication and interpersonal skills with customers and colleagues.
• Ability to operate the register, assist in fitting rooms, and maintain store standards.

Responsibilities

• Provide excellent customer service with a customer-first mindset.
• Meet or exceed sales objectives and assist with KPIs and store initiatives.
• Educate customers about programs, services and brand offerings.
• Maintain visual standards and store policies; support floor sets and replenishment.

Skills

Retail experience

Customer service

Communication

Flexible schedule

Teamwork

Adaptability

Job description

Ralph Lauren is seeking Brand Ambassadors to deliver a personalized shopping experience and uphold premium RL standards in our Smithfield, NC store. You will engage customers, share product knowledge, and help drive sales to meet service and performance goals.

Ideal candidates bring retail experience, strong communication, and a flexible schedule including evenings and weekends. Join a team committed to inclusivity and exceptional service.