Brand Ambassador

Stronghouse; Kentwood (MI); On-site; USD 25,000 - 28,000; Full time

Job summary

Stronghouse is seeking a Retail Event Marketer to generate high-quality leads and raise brand awareness through direct customer engagement at events and big-box retailers. You will excel in face-to-face interactions, build interest, capture leads, and set appointments.

Successful candidates are energetic, outgoing, and capable of meeting lead targets while complying with company standards. The role requires local travel and flexibility for evenings and weekends, with an hourly pay range of

Qualifications

• Experience in retail, events, customer service, or lead generation preferred.
• Strong communication and interpersonal skills.
• Outgoing personality and confidence engaging customers.
• Self-motivated and goal-driven.
• Ability to stand for extended periods.
• Availability to work evenings and weekdays/weekends.
• Smartphone required.

Responsibilities

• Engage customers to generate and qualify leads.
• Initiate conversations to build interest and brand awareness.
• Capture accurate customer information and set appointments.
• Represent the brand at retail stores and events.
• Set up and maintain booths and in-store displays.
• Maintain a professional, branded presence.
• Act as a brand ambassador delivering clear messaging.
• Provide excellent customer experiences.
• Accurately document leads and track daily performance.
• Follow processes, procedures, and company compliance standards.
• Effectively communicate with the Field Marketing Manager.
• Adhere to assigned schedules, maintain punctuality, and meet all location coverage requirements.

Skills

Customer engagement

Communication

Interpersonal skills

Sales driven

Job description

Strong on the Inside & Out. We know nothing's more valuable than what takes place on the inside of a home, the family moments that strengthen bonds. The lived experiences that shape communities. We believe our customers’ attention should be on nurturing and enjoying their interests and their families, not on roofs, siding, or windows. Our job is to make sure that it never changes.

Position Summary

The Retail Event Marketer is responsible for generating high-quality leads and building brand awareness through direct customer engagement at events, outreach, and big-box retail locations. This role requires an energetic, outgoing individual who excels at face-to face interaction and customer engagement. Responsible for exceeding lead targets and goals administered by the Territory Field Marketing Manager.

Key Responsibilities

• Engage customers to generate and qualify leads
• Initiate conversations to build interest and brand awareness
• Capture accurate customer information and set appointments
• Represent the brand at retail stores and events
• Set up and maintain booths and in-store displays
• Maintain a professional, branded presence
• Act as a brand ambassador delivering clear messaging
• Provide excellent customer experiences
• Accurately document leads and track daily performance
• Follow processes, procedures, and company compliance standards
• Effectively Communicate with the Field Marketing Manager
• Adhere to assigned schedules, maintain punctuality, and meet all location coverage requirements

Job Requirements

• Experience in retail, events, customer service, or lead generation preferred
• Strong communication and interpersonal skills
• Outgoing personality and confidence engaging customers
• Self-motivated and goal-driven
• Ability to stand for extended periods
• Availability to work evenings and weekdays/weekends
• Smartphone required

Knowledge, Skills, and Abilities

• Sales-oriented mindset with competitive drive
• Ability to handle objections and maintain engagement
• Strong customer interaction skills
• Attention to detail in data entry and reporting
• Ability to meet performance goals consistently

Travel Requirements

• Local travel within assigned territory
• Reliable transportation to work assigned schedules within the field market territory

Compensation

• Hourly base pay of $18–$20, based on experience, plus bonus structure
• Opportunity to increase earnings through consistent performance and exceeding targets

As set forth in Stronghouse’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities.

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

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