Brand Ambassador

Stronghouse; Coventry (RI); On-site; USD 24,796 - 27,552; Full time

Job summary

Stronghouse is looking for a Retail Event Marketer to generate high-quality leads and increase brand awareness. This role involves direct customer engagement at events and retail locations. The successful candidate will engage customers, initiate conversations, and accurately document leads.

Qualifications include experience in customer service or lead generation, strong communication skills, and an outgoing personality. Compensation is between $18 and $20 per hour, with bonuses for exceeding targets.

Qualifications

• Experience in retail, events, customer service, or lead generation preferred.
• Strong communication and interpersonal skills.
• Outgoing personality and confidence engaging customers.

Responsibilities

• Engage customers to generate and qualify leads.
• Initiate conversations to build interest and brand awareness.
• Accurately document leads and track daily performance.

Skills

Customer engagement

Communication skills

Sales-oriented mindset

Interpersonal skills

Job description

Strong on the Inside & Out. We know nothing’s more valuable than what takes place on the inside of a home, the family moments that strengthen bonds. The lived experiences that shape communities. We believe our customers’ attention should be on nurturing and enjoying their interests and their families, not on roofs, siding, or windows. Our job is to make sure that it never changes.

The Retail Event Marketer is responsible for generating high-quality leads and building brand awareness through direct customer engagement at events, outreach, and big-box retail locations. This role requires an energetic, outgoing individual who excels at face-to-face interaction and customer engagement. Responsible for exceeding lead targets and goals administered by the Territory Field Marketing Manager.

Role Description and Expectations

• Engage customers to generate and qualify leads
• Initiate conversations to build interest and brand awareness
• Capture accurate customer information and set appointments
• Represent the brand at retail stores and events
• Set up and maintain booths and in-store displays
• Maintain a professional, branded presence
• Act as a brand ambassador delivering clear messaging
• Provide excellent customer experiences
• Accurately document leads and track daily performance
• Follow processes, procedures, and company compliance standards
• Effectively communicate with the Field Marketing Manager
• Adhere to assigned schedules, maintain punctuality, and meet all location coverage requirements

Qualifications

• Experience in retail, events, customer service, or lead generation preferred
• Strong communication and interpersonal skills
• Outgoing personality and confidence engaging customers
• Self-motivated and goal-driven
• Ability to stand for extended periods
• Availability to work evenings and weekdays/weekends
• Smartphone required

Knowledge, Skills, and Abilities

• Sales-oriented mindset with competitive drive
• Ability to handle objections and maintain engagement
• Strong customer interaction skills
• Attention to detail in data entry and reporting
• Ability to meet performance goals consistently

Travel Requirements

• Local travel within assigned territory
• Reliable transportation to work assigned schedules within the field market territory
• Occasional overnight stays

Compensation

• Hourly base pay of $18–$20, based on experience, plus bonus structure
• Opportunity to increase earnings through consistent performance and exceeding targets

Equal Employment Opportunity

As set forth in Stronghouse’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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