Branch VP: Growth, Service & Profit

Farmers & Merchants Bank of Long Beach; Lake Forest (CA); On-site; USD 95,000 - 135,000; Full time

Job summary

Farmers and Merchants Bank of Long Beach is seeking a Branch Manager in California to oversee branch operations, customer service, and sales initiatives. You will design and lead the branch’s marketing and action plan, coach staff, and drive profitability while ensuring adherence to bank policies and regulatory requirements.

The role requires strong leadership, cross-selling ability, and a focus on customer experience.

Qualifications

• Bachelor’s degree or equivalent work experience required.
• Experience managing branch employees and/or sales/operations.
• Some new account and sales experience preferred.

Responsibilities

• Oversees branch operations, customer service, sales, and regulatory compliance.
• Meets sales, budget, and profitability goals.
• Develops and executes annual branch marketing/action plan.
• Leads and coaches staff to identify cross-sell opportunities and grow deposits.
• Manages client relationships and ensures a high-quality customer experience.
• Trains staff on product knowledge, regulatory requirements, and policies.
• Ensures compliance with safety rules and banking regulations.

Skills

Leadership

Mentoring

Coaching

English proficiency

Mathematics

Telephone skills

Customer service

Typing

Problem solving

Active listening

Education

Bachelor’s degree or equivalent

Job description

Farmers and Merchants Bank of Long Beach is seeking a Branch Manager in California to oversee branch operations, customer service, and sales initiatives. You will design and lead the branch’s marketing and action plan, coach staff, and drive profitability while ensuring adherence to bank policies and regulatory requirements.

The role requires strong leadership, cross-selling ability, and a focus on customer experience.