Branch Teller Supervisor — Customer Service & Operations

ADP, Inc.; Bordentown (NJ); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

Life insurance

401K

PTO

LifeMart (employee discount program)

Health Savings Account

Flexible Spending Account

LTD Insurance (employer paid)

Job summary

First Commerce Bank in Bordentown, NJ seeks a Universal Service Manager to supervise teller staff, ensure accurate debit and credit services, and oversee cash vault operations. The role requires strong customer service, English proficiency, and the ability to lift coin and operate office machines.

This is a full‑time, on‑site position with competitive benefits. The incumbent will coordinate with branch and central teams, conduct audits, and help drive efficient daily operations while maintaining

Qualifications

• Minimum of two (2) years bank Teller experience required.
• High School Diploma or equivalent with an emphasis in a Business or Accounting curriculum.
• Strong English reading, writing and grammar skills.
• Analytical and mathematics skills appear essential for daily operations.
• Excellent communication, interpersonal relations and customer service abilities.
• Proficiency with office software and ability to operate office machines.

Responsibilities

• Directly supervise UB1 and UB2 staff to ensure teller services are efficient and accurate.
• Balance debits and credits and ensure optional ATM services follow policy.
• Coordinate teller work with branch staff and central operations.
• Prepare reports and maintain cash levels per cash management policies.
• Manage vault, cash shipments, reconciliations, and cash transfers.
• Assist in audits, branch meetings, and back‑up management duties when needed.

Skills

Bank Teller experience

Proficient in English

Analytical skills

Mathematics skills

Communication skills

Interpersonal relations

Customer service skills

PC skills

Office machines operation

Team player

Education

High School Diploma or equivalent (Business/Accounting)

Tools

Currency counter

Check encoder

Fax machine

Passbook validator

Job description

First Commerce Bank in Bordentown, NJ seeks a Universal Service Manager to supervise teller staff, ensure accurate debit and credit services, and oversee cash vault operations. The role requires strong customer service, English proficiency, and the ability to lift coin and operate office machines.

This is a full‑time, on‑site position with competitive benefits. The incumbent will coordinate with branch and central teams, conduct audits, and help drive efficient daily operations while maintaining