Universal Community Banker I PT

First Commerce Bank; Robbinsville Township (NJ); On-site; USD 36,000 - 56,000; Full time

Job summary

First Commerce Bank is seeking an Universal Community Banker I Floats to support branch operations in Bordentown, NJ. The role focuses on delivering exceptional customer service, growing consumer and business relationships, and identifying opportunities to refer products and services to customers.

Responsibilities include greeting customers, expanding relationships, handling routine service transactions, and assisting with daily branch operations such as reporting, ATM and cash vault duties.

Responsibilities

• Greets and serves customers in a friendly and courteous manner.
• Identify, develop, expand, and manage consumer and business account relationships, concentrating efforts on meeting customer needs for financial products.
• Identify customers with additional profit potential and develop action plans to expand these relationships. Refer business to all partners.
• Addresses customer questions and concerns; refers to appropriate internal resources for resolution.
• Actively participate in ongoing training.
• Assist with the daily operations of the branch including reporting, ATMs, coin machines and the main cash vault.

Job description

Universal Community Banker I Floats

Position is in Bordentown NJ

General Responsibilities

Responsible for providing exceptional service to all existing and potential customers. Will manage the full customer experience efficiently, identifying sales opportunities, making referrals and handling service transactions.

Responsibilities

The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

Essential Duties

• Performs various duties to support the paying, receiving and relationship function of the branch office of which the following are illustrative:
• Greets and serves customers in a friendly and courteous manner.
• Identify, develop, expand, and manage consumer and business account relationships, concentrating efforts on meeting customer needs for financial products.
• Identify customers with additional profit potential and develop action plans to expand these relationships. Refer business to all partners.
• Addresses customer questions and concerns; refers to appropriate internal resources for resolution. Act with integrity, demonstrate adaptability, work commitment, and maintain a positive performance in all situations.
• Actively participate in ongoing training.
• Assist with the daily operations of the branch including reporting, ATMs, coin machines and the main cash vault. Assist with preparing cash for shipments