Bank Teller: Customer Service & Operations Specialist

Atlantic Union Bank; Virginia; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

Disability coverage

Paid time off

401(k) retirement plan

Wellness resources

Job summary

Atlantic Union Bank is seeking a Branch Teller to support daily client transactions and uphold service standards across branch locations. The role emphasizes accurate cash handling, adherence to policies, and delivering quality customer experiences.

Responsibilities include processing deposits and withdrawals, guiding customers to appropriate staff, and assisting in meeting branch performance targets while complying with regulatory requirements.

Qualifications

• Typically requires 2+ years relevant experience.
• May require vocational or technical training.
• Must be able to stand for extended periods and lift up to 30 lbs.
• Basic knowledge of procedures and tools gained through work experience.

Responsibilities

• Conduct credit and debit transactions following bank policies and procedures.
• Maintain proper cash supply and daily proof records with accurate balancing.
• Process night deposits and ATM transactions as needed.
• Deliver excellent service to all bank customers.
• Refer customers to other staff for product sales or issue resolution.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Banking software

Education

High School Diploma or equivalent

Vocational/technical training (optional)

Tools

Cash handling systems

Job description

Atlantic Union Bank is seeking a Branch Teller to support daily client transactions and uphold service standards across branch locations. The role emphasizes accurate cash handling, adherence to policies, and delivering quality customer experiences.

Responsibilities include processing deposits and withdrawals, guiding customers to appropriate staff, and assisting in meeting branch performance targets while complying with regulatory requirements.