Branch Team Lead I: People Coach & Frontline Ops Leader

Fox Communities Credit Union; Green Bay (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Excellent benefits

Paid time off

Volunteer time off

Job summary

Fox Communities Credit Union is seeking a Branch Team Lead I at the Ashland Avenue branch in Green Bay. The role oversees teller line operations, coaches staff, and delivers exceptional member service.

You will help hire and train team members, manage daily tasks, and support branch goals while ensuring compliance and a positive member experience. The position requires two years of financial industry experience and supervisory experience, with strong attention to detail and excellent

Qualifications

• Two years of previous financial industry experience required.
• Two years of supervisory experience required.
• Excellent attention to detail and communication skills.
• Spanish and English bilingual skills are a plus but not required.

Responsibilities

• Oversee daily teller line operations and assist with branch operations.
• Train, motivate, and coach branch team members to deliver outstanding member service.
• Assist with hiring, onboarding, and ongoing staff development.
• Open new accounts and resolve member issues while ensuring regulatory compliance.

Skills

Leadership

Customer service

Coaching

Bilingual (Spanish/English)

Job description

Fox Communities Credit Union is seeking a Branch Team Lead I at the Ashland Avenue branch in Green Bay. The role oversees teller line operations, coaches staff, and delivers exceptional member service.

You will help hire and train team members, manage daily tasks, and support branch goals while ensuring compliance and a positive member experience. The position requires two years of financial industry experience and supervisory experience, with strong attention to detail and excellent