Branch Support Specialist: Office Admin for Child Support

Oregon Department of Justice; Oregon City (OR); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

Vacation and sick leave

11 paid holidays a year

Medical, dental, and vision benefits

Pension and retirement programs

SEIU representation

Job summary

The Oregon Department of Justice, Division of Child Support, seeks a Branch Support Specialist (Office Specialist 2) in Oregon City. The role entails receptionist duties, customer service, file management, notary training, and supporting the team in a fast-paced environment.

Notary Public commission is required within six months, with comprehensive background checks and a commitment to collaboration within the Oregon Child Support Program. Overtime may be required as needed.

Qualifications

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
• An associate degree in any field.
• An equivalent combination of education and experience.

Responsibilities

• Receive calls and visitors as office receptionist and forward to staff as appropriate.
• Provide customer service/reception, screen calls, assist walk-in customers, and narrate computer records.
• Process outgoing mail and distribute incoming mail; upload documents to the case management system.
• Develop, draft and revise office procedures as needed.
• Attend team meetings, take notes, and prepare minutes for editing and approval.

Skills

Typing 45+ wpm

Team collaboration

Interpersonal skills

Customer service

Education

Associate degree

Equivalent education and experience

Tools

Microsoft Office Suite

Job description

The Oregon Department of Justice, Division of Child Support, seeks a Branch Support Specialist (Office Specialist 2) in Oregon City. The role entails receptionist duties, customer service, file management, notary training, and supporting the team in a fast-paced environment.

Notary Public commission is required within six months, with comprehensive background checks and a commitment to collaboration within the Oregon Child Support Program. Overtime may be required as needed.