Office Specialist 2: Front Desk – Child Welfare (In-Person)

State of Oregon; Oregon City (OR); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

ODHS Employee Resource Group

Cost of Living Adjustments

Annual salary increases

Amazing benefits package

Public Service Loan ForgivenessProgram

Job summary

Oregon Department of Human Services in Oregon City is seeking a Receptionist (Office Specialist 2) to provide clerical support to Child Welfare staff. The role involves front-desk duties, data entry in OR-Kids, and handling sensitive information in a busy office environment.

You will manage inquiries, schedule meetings, process records, and ensure accurate documentation while maintaining professionalism and compassion for diverse clients.

Qualifications

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
• An associate degree in any field.
• An equivalent combination of education and experience.

Responsibilities

• Maintain the lobby, answer phones, answer inquiries and explain rules and policies.
• Distribute and issue stored value cards and bus passes and logs transactions.
• Completes data entry and file management into OR-Kids.
• Processes records which may include police reports, out of state histories, court records, physical or mental health records.
• Coordinate the scheduling of conference rooms.
• Maintain control records of information received, routed, assigned, or dispersed.
• Research parent information, calls, mails letters and documents.
• Checking in family members for Family Time meetings.

Skills

Front desk

Clerical work

Data entry

Communication

Education

Associate degree

Job description

Oregon Department of Human Services in Oregon City is seeking a Receptionist (Office Specialist 2) to provide clerical support to Child Welfare staff. The role involves front-desk duties, data entry in OR-Kids, and handling sensitive information in a busy office environment.

You will manage inquiries, schedule meetings, process records, and ensure accurate documentation while maintaining professionalism and compassion for diverse clients.