In-Person Front Desk & Office Support – Child Welfare

State of Oregon; Salem (OR); Presencial; USD 39.000 - 53.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee Resource Groups

Cost of Living Adjustments

Annual salary increases

Comprehensive benefits package

Public Service Loan Forgiveness eligib

Descripción de la vacante

The Oregon Department of Human Services seeks a Receptionist (Office Specialist 2) to provide frontline clerical support in the Child Welfare program, handling phones, inquiries, and records. This in-person role requires organization, clear communication, and compassion for diverse clients; you will support caseworkers and maintain files in OR-Kids while ensuring policy adherence.

The position is based in Oregon City and North Clackamas with standard weekday hours and a comprehensive benefits

Formación

• Two years of general clerical experience, keyboarding or word processing.
• Associate degree or equivalent combination of education and experience.
• Ability to document client interactions accurately.

Responsabilidades

• Maintain the lobby, answer phones, explain rules and policies.
• Distribute and issue stored value cards, logs transactions.
• Enter data and manage files in OR-Kids.
• Process records (police, court, health records).
• Coordinate scheduling of conference rooms.
• Maintain control records of information received and routed.
• Assist with information: respond to calls, mails, letters, documents.
• Check in family members for Family Time meetings.

Conocimientos

Front desk responsibilities

Clerical tasks

Data entry and processing

Clear communication of rules and

Time management and prioritization

Computer data entry accuracy

Cultural awareness and empathy

Educación

Two years general clerical experience

Associate degree in any field

Equivalent combination of education and experience

Herramientas

OR-Kids

Descripción del empleo

The Oregon Department of Human Services seeks a Receptionist (Office Specialist 2) to provide frontline clerical support in the Child Welfare program, handling phones, inquiries, and records. This in-person role requires organization, clear communication, and compassion for diverse clients; you will support caseworkers and maintain files in OR-Kids while ensuring policy adherence.

The position is based in Oregon City and North Clackamas with standard weekday hours and a comprehensive benefits