Branch Supervisor - Lead Service & Banking Ops

The Village Bank; Newton (MA); On-site; USD 31,684 - 35,817; Full time

Job summary

The Village Bank is seeking a Branch Supervisor in Newton, Massachusetts, to efficiently manage branch operations and build strong customer relationships. Candidates should have 3-5 years of banking experience and skills in customer service and sales.

You will oversee daily branch activities, ensure compliance with banking procedures, and support the training of retail team members. Starting pay ranges from $23 to $26 per hour, depending on experience.

Qualifications

• 3-5 years of banking experience.
• Ability to maintain high level of confidentiality.
• Must be able to work rotating schedule of Monday through Saturday.

Responsibilities

• Responsible for branch opening/closing and managing the branch.
• Greets customers and identifies their financial needs.
• Achieves customer service and sales goals.

Skills

Customer service skills

Sales skills

Communication skills

Computer skills

Detail-oriented

Education

High school diploma or equivalent

College degree preferred

Job description

The Village Bank is seeking a Branch Supervisor in Newton, Massachusetts, to efficiently manage branch operations and build strong customer relationships. Candidates should have 3-5 years of banking experience and skills in customer service and sales.

You will oversee daily branch activities, ensure compliance with banking procedures, and support the training of retail team members. Starting pay ranges from $23 to $26 per hour, depending on experience.