Branch Growth Leader: Sales, Service & Community

The Village Bank; Newtonville (MA); On-site; USD 80,000 - 100,000; Full time

Job summary

The Village Bank in Newtonville, MA is seeking a Branch Manager to lead all branch functions and maximize customer satisfaction.

You will coach staff, drive sales, and ensure compliance with bank policies while delivering exceptional service to individuals and small businesses.

This role involves community engagement, performance reviews, and managing daily operations to meet branch and company goals. Starting salary ranges from $80,000 to $100,000 depending on experience.

Qualifications

• Bachelor’s degree in business-related field required.
• 3+ years of banking management experience preferred.
• Strong communication and leadership skills.

Responsibilities

• Lead and coach branch staff to meet sales and service goals.
• Develop and deepen customer relationships through proactive outreach.
• Cross-sell financial products to individuals and businesses.
• Ensure compliance with bank policies and security procedures.
• Oversee daily branch operations and staff performance reviews.
• Represent the bank in the local community and business groups.

Skills

Inter-personal communication

Sales leadership

Customer relationship building

Education

Bachelor’s degree in business-related field

Tools

Banking software

Microsoft Word

Job description

The Village Bank in Newtonville, MA is seeking a Branch Manager to lead all branch functions and maximize customer satisfaction.

You will coach staff, drive sales, and ensure compliance with bank policies while delivering exceptional service to individuals and small businesses.

This role involves community engagement, performance reviews, and managing daily operations to meet branch and company goals. Starting salary ranges from $80,000 to $100,000 depending on experience.