Branch Supervisor

Relay Express, Inc.; Romulus (MI); On-site; USD 57,000 - 65,000; Full time

Job summary

Une entreprise leader dans le secteur logistique recherche un superviseur logistique basé à Romulus, MI. Le candidat idéal supervisera les opérations de cross-dock, assurera la gestion des contractuels et contribuera à la formation des nouveaux employés. Des compétences en relation client et en adaptabilité sont essentielles. Offres de bénéfices après 60 jours de service.

Benefits

Prime de couverture médicale payée à 75%

Dentaire et vision

Assurance vie et AD&D

Compte d'épargne santé

Plan 401K après 1 an avec contribution de l'employeur de 3%

Congés payés selon le manuel

Qualifications

• Compréhension complète des programmes de services de Relay Express.
• Capacité à s'adapter aux besoins changeants des clients et à la disponibilité des conducteurs.

Responsibilities

• Superviser l'opération de cross-dock et la logistique d'entrepôt.
• Former et orienter les nouveaux employés.
• Gérer la flotte de contractuels indépendants.

Skills

Compétences relationnelles

Adaptabilité aux besoins des clients

Job description

The focus and responsibilities of this position are to supervise and facilitate all aspects of our cross-dock operation, logistical warehousing, and contractor support for 24/7 operational success. This person will meet all service requirements while adhering to the policies and procedures of Relay Express, Inc. The candidate must possess strong relationship skills and maintain a positive solution based attitude at all times.

Responsibilities:

• Have a complete understanding of Relay Express' Romulus warehousing/logistics, services programs, customers and service parameter definitions.
• Follow customer specific SOP and insure all inbound and outbound completed daily.
• Follow SOP for all warehouse customers.
• Responsible for keeping the warehouse looking professional, clean, safe, and organized.
• Provide input to the development of new employees as a team approach to training.
• Supervise productivity and measurement of Forklift operator/warehouse support position
• Maintain all metrics provided by clients as expected.
• Sign for and complete all incoming and inbound deliveries according to customer requirements.
• Support the recruiting department with contractor interviews, orientations, and other compliance related issues as needed.
• Responsible to interview, screen, and orientate the best Independent Contractor driver candidates available to support 24/7 operation.
• Maintain an Independent Contractor fleet including coverage levels, reporting issues, on site orientation, and compliance. This includes daily confirmations of the market with the planning department for 24/7 operational success.
• Maintain financial stewardship of the branch and contractors within corporate parameters
• Maintain professional attire, language, and business demeanor in all dealings with customers, employees, and vendors.

Accountability:

• Shift Reports from Romulus staff to HQ Daily
• Execute Inbound & Outbound logistics per customer SOP
• Track and stage supplies, returns and all other freight for next day pla
• Overall OTP for all customers in your market
• Retention of Contract Drivers
  • Performance Standard >75%

Requirements:

• Flexible schedule to meet the needs of the business, roughly Monday–Friday 010:00-19:00 – Note, schedule will change frequently based off operations and business needs.
• Approx. 10% travel as needed to other markets for training and continuing education - Greater Midwest region.
• Ability to adapt to changing customer needs and driver availability.
• Serve as a liaison between customers, contractors, and the operations team.

Compensation:

• Salary range $57,000-$65,000 based on experience
• Benefits available after 60 days
  • Medical Premium paid at 75%
  • Dental & Vision
  • Life and AD&D
  • Health Savings Account
  • 401K plan available after 1 year with a 3% employer contribution
  • Paid time off per handbook