BILLING SUPERVISOR

OCHIN; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

OCHIN is looking for a Billing Supervisor to manage billing operations and enhance financial performance for healthcare clients. The role requires strong leadership and communication skills to direct a team while ensuring compliance with regulations. Join a mission-driven organization dedicated to health equity while fostering professional growth.

Benefits

Generous compensation package

Work-life balance

Equitable opportunity for professional advancement

Qualifications

• Experience in accounts receivable and revenue cycle management.
• Demonstrated ability to supervise and motivate a team.
• Strong understanding of federal and state billing regulations.

Responsibilities

• Oversee billing operations and ensure compliance with regulations.
• Direct a team to maximize reimbursements and financial health.
• Hire and train staff while promoting excellent customer service.

Skills

Leadership

Communication

Problem Solving

Team Management

Education

Bachelor's degree or equivalent experience

Job description

Make a difference at OCHIN

OCHIN is a rapidly growing national nonprofit health IT organization with two decades of experience transforming health care delivery to drive health equity. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.

OCHIN provides leading-edge technology, data analytics, research, and support services to nearly 1,000 community health care sites, reaching nearly 6 million patients nationally. We believe that every individual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for individuals and communities negatively impacted by racism or other structural inequities.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture of belonging.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1000+ diverse professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement. We are curious, collaborative learners who strive to live our values everyday: leadership, collaboration, excellence, innovation, inclusion, and stewardship. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview

The Billing Supervisor is responsible and accountable for the coordinated management of multiple related projects

directed toward organizational objectives, and building, establishing rapport, and maintaining communication with

stakeholders at multiple levels, including those external to the organization.

• Provide efficient and effective accounts receivable services on behalf of our member clients to maximize their reimbursement and support OCHIN revenue cycle performance indicators for financial health.
• Direct a team of billers and work with them to provide superior revenue cycle management to OBS clients.
• Responsible for day-to-day operations, specifically supervising staff responsible for timely and accurate professional billing.
• Ensure billing activities are conducted in accordance with department protocols, federal, state, and payer regulations, and meet all deadlines, including End of Month close processes.
• Obtain and increase revenue by resolving claim and technical issues; maintaining customer relations; resolving problems.
• Interface with customers and establish relationships that promote the timely and efficient resolution of transactions and other issues.
• Hire, develop, motivate, and coach a team dedicated to providing excellent customer service to all stakeholders.
• Oversee personnel, systems, and client issues as they arise.
• Manage billing staff, providing ongoing education, motivation, training, and leadership.
• Coach staff in problem solving, effective communication strategies, conflict resolution, and career development.
• Perform quality reviews of staff based on established metrics, ensuring staff has adequate training and resources.
• Use emotional intelligence to have successful difficult conversations.
• Perform other duties as assigned.