Branch Services Pro: Accounts & Teller Expert

Greater Texas Credit Union; Cedar Park (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Greater Texas Credit Union in Cedar Park, TX seeks a Branch Associate I to deliver excellent member service in a hybrid capacity, handling Teller and Member Services tasks. The role involves opening accounts, processing transactions, and advising on financial products to meet member needs.

Onsite position with potential future growth within the branch network. The role requires a High School Diploma or equivalent and 1+ year in a customer-facing role, with cash handling experience considered a

Qualifications

• High school diploma or equivalent required.
• 1+ year in a customer-facing role preferred.
• Cash handling experience a plus.

Responsibilities

• Create a top-tier member experience in branch, drive-thru, and over the phone.
• Open new accounts and products (savings, checking, debit, CDs, loans).
• Process member transactions and account maintenance.
• Problem-solve member issues via in-branch, phone, or email.
• Refer customers to product specialists as needed.
• Complete opening and end-of-day procedures.
• Participate in Greater Good volunteer events.

Skills

Building Relationships

Dynamic Communication

Attention to Detail

Tech Literacy

Education

High School Diploma or equivalent

Job description

Greater Texas Credit Union in Cedar Park, TX seeks a Branch Associate I to deliver excellent member service in a hybrid capacity, handling Teller and Member Services tasks. The role involves opening accounts, processing transactions, and advising on financial products to meet member needs.

Onsite position with potential future growth within the branch network. The role requires a High School Diploma or equivalent and 1+ year in a customer-facing role, with cash handling experience considered a