Branch Service Manager: Lead Pest Tech Teams

RNA Rentokil North America; Victorville (CA); On-site; USD 63,000 - 101,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Cell phone

Laptop

Medical, dental and vision coverage

Disability and Life Insurance

Paid time off

401(k) with company matching

Career advancement opportunities

Job summary

Terminix seeks a Service Manager to lead and motivate local Pest Technician Teams at our branches, ensuring high-quality service delivery of Terminix pest control products to residential and commercial customers.

You will monitor schedules, ensure safety and regulatory compliance, manage inventory, train teams, and respond to customer concerns, with opportunities for advancement and a strong benefits package.

Qualifications

• An associate’s degree (a four-year degree is highly desirable).
• Valid driver's license from state of residence.
• 1–2 years of related experience is helpful but not required.
• Willingness to relocate is highly desirable.
• Ability to lead and motivate others.
• Strong communications skills (written, verbal, presentation).
• Problem solving and practical solutions.
• Rapport with customers and employees; safety oriented.
• Comfort working outside and in crawl spaces/attics when needed.
• Basic/intermediate math for sales and service calculations.

Responsibilities

• Monitor branch scheduling and ensure pest tech routes are completed.
• Ensure regulatory compliance and safety standards are met or exceeded.
• Respond to customer concerns, including cancellation requests.
• Inspect and evaluate Pest Technicians’ performance.
• Monitor and maintain inventory levels of pest control products.
• Facilitate continual training of local sales and service teams.

Skills

Leadership

Communication skills

Driver's license

Problem solving

Rapport building

Detail oriented

Math aptitude

Willingness to relocate

Education

Associate degree

Four-year degree desirable

Job description

Terminix seeks a Service Manager to lead and motivate local Pest Technician Teams at our branches, ensuring high-quality service delivery of Terminix pest control products to residential and commercial customers.

You will monitor schedules, ensure safety and regulatory compliance, manage inventory, train teams, and respond to customer concerns, with opportunities for advancement and a strong benefits package.