Branch Service & Loan Specialist

FirstBank Florida; San Lorenzo (PR); On-site; USD 17,000 - 25,000; Full time

Job summary

Money Express in San Lorenzo is seeking a Service Representative to provide high-quality service to clients, promote Money Express products, and support branch operations. The role includes processing loan applications, verifying information, and handling payments with attention to compliance and accuracy.

The ideal candidate has six months of sales or customer service experience, bilingual English/Spanish is preferred, and basic computer skills.

Qualifications

• Six months of experience in sales, customer service, or collections.
• 24 credits toward an Associate or Bachelor's degree, or Banking course, or High School Diploma with 2 years of related experience.

Responsibilities

• Provide timely and effective service to clients and promote Money Express products.
• Fill out loan applications and verify information.
• Validate client identities and flag irregularities.
• Process payments and loan disbursements per procedures.
• Enter transactions and balance cash register daily; maintain internal controls.

Skills

Customer service

Sales

Bilingual (English/Spanish)

MS Office / Outlook

Basic math

Teamwork

Education

Banking course

Associate/Bachelor degree credits

Tools

MS Office

Outlook

Word

Job description

Money Express in San Lorenzo is seeking a Service Representative to provide high-quality service to clients, promote Money Express products, and support branch operations. The role includes processing loan applications, verifying information, and handling payments with attention to compliance and accuracy.

The ideal candidate has six months of sales or customer service experience, bilingual English/Spanish is preferred, and basic computer skills.