Branch Service Leader & People Development Coach

Morgan Stanley; West Palm Beach (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Morgan Stanley is looking for a Business Service Officer (BSO) in West Palm Beach, Florida. This role requires overseeing the execution of service functions and managing a team of Support Professionals. The BSO will influence team behaviors to maintain compliance with the firm's policies and work closely with the Market Business Service Officer.

The ideal candidate possesses strong leadership skills, effective communication abilities, and relevant licenses. A bachelor's degree and industry experience are required. Emphasis is placed on developing a diverse and inclusive culture.

Qualifications

• Bachelor’s degree required or equivalent education.
• Previous industry experience.
• Active relevant licenses required.

Responsibilities

• Lead and mentor a team of Support and Service Professionals.
• Manage operational oversight and client inquiries.
• Promote a culture consistent with the Firm’s values.

Skills

Effective written and verbal communication skills

Strong attention to detail

Ability to prioritize and resolve complex needs

Leadership and talent development capabilities

Exceptional organizational and time management skills

Conflict resolution skills

Ability to motivate and lead teams

Knowledge of Risk and Compliance policies

Strategic thinking

Education

Bachelor’s degree or equivalent education

Active Series 7, Series 9, Series 10, and Series 66 or Series 63 and Series 65 licenses

Job description

Morgan Stanley is looking for a Business Service Officer (BSO) in West Palm Beach, Florida. This role requires overseeing the execution of service functions and managing a team of Support Professionals. The BSO will influence team behaviors to maintain compliance with the firm's policies and work closely with the Market Business Service Officer.

The ideal candidate possesses strong leadership skills, effective communication abilities, and relevant licenses. A bachelor's degree and industry experience are required. Emphasis is placed on developing a diverse and inclusive culture.