Branch Sales Specialist – Customer Solutions & Inventory

Grainger; Norfolk (VA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off & holidays

401(k) plan

Tuition reimbursement

Employee discounts

Parental leave

Job summary

Grainger is seeking a Branch Sales Associate in Norfolk to connect with walk-in customers, guide product selection, and maximize sales opportunities. The role involves warehouse tasks, order entry, and providing exceptional service under guidance from the Store Manager.

You will lift up to 50 pounds, operate in branch hours, and contribute to merchandising and inventory activities. Grainger emphasizes equal opportunity and a supportive work environment.

Qualifications

• Customer-facing roles and strong interpersonal skills.

Responsibilities

• Manage the entire customer experience including product selection, order entry, and loading customer vehicle.
• Look for ways to maximize sales opportunities and encourage customer loyalty.
• Adapt communication style for email, phone, or in person.
• Prepare backorders and stock handling.
• Assist with merchandising and showroom replenishment.
• Perform inventory counts and navigate company systems.
• Maintain branch appearance and adhere to safety guidelines.

Skills

Customer service

Sales

Job description

Grainger is seeking a Branch Sales Associate in Norfolk to connect with walk-in customers, guide product selection, and maximize sales opportunities. The role involves warehouse tasks, order entry, and providing exceptional service under guidance from the Store Manager.

You will lift up to 50 pounds, operate in branch hours, and contribute to merchandising and inventory activities. Grainger emphasizes equal opportunity and a supportive work environment.