Branch Sales Associate: Customer Solutions & Store Ops

Grainger; Asheville (NC); On-site; USD 24,000 - 30,000; Full time

Job summary

Grainger in Asheville, NC is seeking a Branch Sales Associate to provide solutions to walk-in customers, maximize sales opportunities, and ensure a positive customer experience. You will perform warehouse tasks as needed and report to the Store Manager.

This role requires flexibility within branch hours, ability to lift up to 50 pounds, and comfort navigating multiple computer systems for customer-facing and warehouse activities.

Qualifications

• Customer service experience preferred.
• Ability to lift up to 50 pounds.
• Flexibility to work branch hours.

Responsibilities

• Manage the entire customer experience, including product selection, order entry, and loading customer vehicle.
• Look for opportunities to maximize sales and build customer loyalty.
• Adapt communication style for email, phone, or in person.
• Pick, prepare, and stage will call orders and shipping products.
• Prepare backorders and stock postings.
• Assist with merchandising and showroom replenishment.
• Perform inventory counts.
• Navigate computer systems for customer-facing and warehouse tasks.
• Maintain branch appearance and follow safety guidelines.

Skills

Customer service

Sales

Communication

Job description

Grainger in Asheville, NC is seeking a Branch Sales Associate to provide solutions to walk-in customers, maximize sales opportunities, and ensure a positive customer experience. You will perform warehouse tasks as needed and report to the Store Manager.

This role requires flexibility within branch hours, ability to lift up to 50 pounds, and comfort navigating multiple computer systems for customer-facing and warehouse activities.