Branch Sales & Customer Solutions Pro

W.W. Grainger, Inc.; Asheville (NC); In loco; USD 24.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

PTO 18 days

Company holidays

401(k) match

Employee discounts

Descrizione del lavoro

W.W. Grainger, Inc. is seeking a Branch Sales Associate who connects with walk-in customers using guidance, knowledge, and a winning attitude. You will maximize sales opportunities, build loyalty, and support warehouse tasks throughout the day.

Reporting to the Store Manager, you will manage the customer experience from product selection to order entry, pick/ship, and loading. You must be flexible with hours, capable of lifting up to 50 pounds, and able to navigate multiple computer systems.

Competenze

• Provide excellent customer service and build customer loyalty.
• Identify sales opportunities and drive conversions.
• Adapt communication style for email, phone, or in person.

Mansioni

• Manage the entire customer experience, including product selection and accurate order entry.
• Safely pick product and load customer vehicle.
• Look for ways to maximize sales opportunities and encourage loyalty.
• Adapt communication style for different audiences in various channels.
• Pick, prepare, and stage will-call orders and shipping product.
• Prepare backorders and manage stock received.

Conoscenze

Customer service

Sales

Communication

Teamwork

Strumenti

POS systems

Inventory management software

Descrizione del lavoro

W.W. Grainger, Inc. is seeking a Branch Sales Associate who connects with walk-in customers using guidance, knowledge, and a winning attitude. You will maximize sales opportunities, build loyalty, and support warehouse tasks throughout the day.

Reporting to the Store Manager, you will manage the customer experience from product selection to order entry, pick/ship, and loading. You must be flexible with hours, capable of lifting up to 50 pounds, and able to navigate multiple computer systems.