Customer-First Banking Sales & Service Pro

First Citizens Bank; Worthington (MN); On-site; USD 25,000 - 34,000; Full time

Job summary

First Citizens Bank in Worthington, MN seeks a Sales and Service Representative to process transactions and customer service requests in the branch, while promoting bank capabilities and referring sales opportunities to partners.

The successful candidate will demonstrate strong communication, customer service, adaptability, teamwork, and sales abilities, with basic financial literacy and knowledge of retail banking products.

Qualifications

• High School Diploma or GED with at least 6 months of customer service experience
• 1+ years of high-volume cash handling
• Sales experience preferred

Responsibilities

• Foster collaborative partnerships that deliver value for customers and colleagues, and initiate conversations to uncover sales opportunities
• Perform transactions and administer banking activities while complying with regulations and policies
• Support bank initiatives and use tools to enhance activities and coaching as needed
• Complete required training by established deadlines

Skills

Communication Skills

Customer Service

Adaptability

Teamwork

Flexibility

Agility

Financial literacy

Sales

Education

High School Diploma or GED

Tools

Cash handling

Job description

First Citizens Bank in Worthington, MN seeks a Sales and Service Representative to process transactions and customer service requests in the branch, while promoting bank capabilities and referring sales opportunities to partners.

The successful candidate will demonstrate strong communication, customer service, adaptability, teamwork, and sales abilities, with basic financial literacy and knowledge of retail banking products.