Branch Sales & Service Specialist

First Citizens; Winnsboro (SC); On-site; USD 18,000 - 25,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative for our Winnsboro branch. You will process transactions, handle customer service requests, and promote bank capabilities, tools and resources.

In this role you will identify sales opportunities, refer them to the appropriate bank partner, and support a collaborative branch team while maintaining regulatory compliance and accurate records. A HS diploma and customer service experience are preferred.

Qualifications

• High School Diploma or GED and 6 months customer service experience.
• Preferred sales experience.
• Cash handling experience.

Responsibilities

• Initiate conversation to uncover sales or referral opportunities.
• Listen attentively and address customer needs.
• Refer sales opportunities to bank partners.
• Maintain compliance with bank policies and regulations.

Skills

Financial literacy

Banking products

Communication

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative for our Winnsboro branch. You will process transactions, handle customer service requests, and promote bank capabilities, tools and resources.

In this role you will identify sales opportunities, refer them to the appropriate bank partner, and support a collaborative branch team while maintaining regulatory compliance and accurate records. A HS diploma and customer service experience are preferred.